Shipping policy
Crafted with Care, Delivered with Precision
At Sierra Leather Co., every piece is built to last a lifetime. We apply the same attention to detail to getting your order safely to your door.
Order Preparation
Each order is carefully inspected, packaged, and prepared for shipment within 2–4 business days. During peak seasons or product launches, this may extend by 1–2 days. We'll keep you informed if your order requires additional time.
Orders placed on weekends or holidays begin processing the next business day.
Delivery Timeframes
United States: 4–7 business days after shipment
International: International shipping not available at the present time
Delivery estimates begin once your order leaves our facility. Factors like carrier delays, weather, or customs inspections may affect timing.
Shipping Rates
- Standard U.S. Shipping: Free
Track Your Order
You'll receive a shipping confirmation email with tracking details once your order is on its way. Tracking information typically updates within 24–48 hours of shipment.
Shipping Limitations
We currently ship to most U.S. states.
Lost, Damaged, or Delayed Shipments
We partner with trusted carriers, but occasionally issues arise. If your package is damaged in transit, contact the carrier directly to file a claim—we're happy to provide documentation to support your case.
If your order hasn't arrived within the estimated window, reach out to us at support@sierraleather.com and we'll work with you to resolve it.
Questions?
Our team is here to help. Contact us at support@sierraleather.com for shipping inquiries or order updates.